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Email: office@dreamluxled.com
          sales@dreamluxled.com 

Tel: 86-760-23750419

Mob: 86-18680160848
Website:
www.dreamluxled.com

3/F,peace building, LeFeng Industrial Zone, Zhong Xing Road, Guzhen , Zhongshan City,GuangDong Province.China.





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WARRANTY

Dreamlux extended FIVE year guarantee – Terms and Conditions

1. All lighting units* supplied by Dreamlux are subject to a minimum guarantee period of 12 months.

1.1 All guarantees are only valid if (i) The purchase can be verified by Dreamlux and or the production of a valid receipt.  (ii) The product has been installed by a qualified electrician.

1.2 Dreamlux will replace, repair, rectify or take back non-functioning products provided they have been properly used for their intended purpose, in accordance with compliance of any applicable Dreamlux operating and installation instructions, and Dreamlux is notified with full details of the non-functionality within the guarantee period. This guarantee only covers lighting units that are returned to Dreamlux, the cost of the return to be met by the purchaser.  The company  reserves the right to test returned goods to identify if defects have arisen after delivery or as a result of misuse, wear or tear, or other acts by the buyer **

1.3 Dreamlux reserves the right at its sole discretion to replace a product with a new product of equivalent specification if a faulty item is beyond repair.  Any repaired or replaced products will then be covered by the remaining period of the Dreamlux guarantee.

1.4 The Dreamlux 12 month guarantee and our Extended Warranty are in addition to your statutory rights as a consumer and are not affected by the terms and conditions below.

The Extended 4 year Warranty

2. The extended 4 year warranty is subject to registration of the purchase which must be applied for before the first anniversary of the date of purchase. The extended 4 year warranty takes effect from the end of the Dreamlux 12 month guarantee.

2.1 The extended warranty applies only to purchases of new products directly from Dreamlux. Any transfer of guarantee from the original buyer must be approved by Dreamlux.

2.2 The extended warranty is subject to the conditions stated in 1.2

 

*With the exception of lamps and glass components

**including without limitation wilful damage, negligence, lack of applicable maintenance or servicing, incorrect installation or power supply,  misuse, alteration or unauthorised repair.

Dreamlux Registration Form for 4 year extended guarantee